
Healthcare Operations Management and Service Provision Planning
Delfoi Planner for Healthcare as a key component of healthcare operations management
Operations management in health and social services is a broad entity, with service provision planning and control as a critical component. It enables the delivery of more high quality, accessible, and properly targeted services with increasingly limited resources. Additionally, service provision planning and control ensures that resource allocation aligns with the population’s service needs. Managing the complex service provision in health and social care requires transparency, sufficient information, good management, but also the right tools.
The Delfoi Planner for Healthcare solution takes the entire operations management of health and social services to the next level. It is a modern and efficient service provision planning and control solution, specifically designed to meet the needs of health and social care, covering all levels of service provision. This software enables demand-driven planning and centralized coordination of essential resources. Delfoi Planner for Healthcare merges all operational management information related to resource planning, allowing for comprehensive management of personnel, facilities, equipment, and service capacity in a single platform.
Most important features
Key benefits

Advanced and common planning are the key
The need for effective service provision management has recently been recognized in health and social care, ranging from advanced planning to daily operational resource control. In 2017, Delfoi Planner for Healthcare was implemented as the first provision planning and control system in Finnish health and social care.
A shared plan for the entire operational unit and all professional groups, rather than separate plans for individual functions, enhances both service quality and cost-efficiency. This Software as a Service (SaaS) provides real-time access to up-to-date information from any device, including mobile access.

Our customers




The system is implemented as a cloud service, allowing access to up-to-date data from all terminals and mobile devices.

Transparency

One view

Quality of service

Fewer errors

Meaningfulness of work

Cognitive load
Main features
Different levels of operations planning and control in the same solution
The same solution includes long-, medium- and short-term demand-driven resource and operations planning. The planning integrates facilities, equipment, personnel, competences, and tasks, among other things, into a functional entity. The software is also used for planning bed ward periods. The plan and implementation are available in real time.
The software is easy to use
The easy-to-use and modern Drag & Drop interface makes planning and learning the software fast.
Planning with the software is simple
All the information needed for planning, such as the facilities and equipment to be used, the professionals and required competences and the tasks to be performed, are defined in advance for the planning.
Browser-based
The HTML5-based interface is device-independent and ensures low maintenance and lifecycle costs, as well as easy access to plans and information throughout the organisation. Worklists and reports are available on all devices and mobile (Android, Windows, iOS). A separate mobile user interface can be used to plan work shifts and view work shifts and tasks.
Integrability
The software can be integrated with other healthcare information systems: client and patient information systems, human resource planning systems and facility information systems using different interfaces SOA (Webservice), XML or direct database connection.
Contact us and one of our experts will tell you more about the system and the user experience gained.
Read our customer success stories
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